Shipping policy

DIGITAL DELIVERY POLICY
Last updated: 8 October 2026

Vatoxe Vault is operated by Vatoxe Hustlers University LLC, trading as Vatoxe Vault.
Business contact address: vatoxeshop@gmail.com
DISCORD SUPPORT: @vatoxeofficial
Email: vatoxeshop@gmail.com

DIGITAL ITEMS
Vatoxe Vault supplies digital collectible cards through the My Vault section of your customer account. There is no physical parcel or shipping charge for these digital products.

DELIVERY TIME
After payment is confirmed, delivery is expected within 1-3. Use the customer account associated with your order to access My Vault and refresh your collection.

Pending, failed or declined payments are not confirmed paid purchases. A payment check or technical issue can affect delivery. This does not remove your cancellation or other statutory rights.

ACCESS REQUIREMENTS
You need an internet connection and a compatible browser to access the hosted Vault. Any additional product-specific requirements or access limits will be shown on the product page before purchase.

MISSING DELIVERY
If a card has not appeared within the stated delivery time, email vatoxeshop@gmail.com with your order number. We will investigate and provide an appropriate remedy for a failed or delayed delivery.

We will provide your order confirmation and required purchase information in a format you can keep, such as email. Where immediate digital supply is agreed during a cancellation period, the required consent and acknowledgement will be confirmed in the purchase confirmation.

This policy does not limit your statutory consumer rights.